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Booking Terms & Conditions
Terms & Conditions
- Bookings for all surf lessons and activities are essential. We recommend at least 48 hours in advance of your preferred date.
- Larger groups like schools are required to book at least 10 days in advance.
- We require a 10% deposit to finalise all bookings.
- This deposit is only refundable if poor/dangerous surf conditions or other events beyond our control prevent the lesson or activity taking place and you cannot reschedule for another time.
- It is not refundable if you do not show up, or change your mind within 24 hours of your booked activity.
- The balance (90%) of your course fee is payable before your first lesson. Refunds cannot be given if you have to leave early during any lesson or activity.
- Once you have started your course, lessons are not transferable to any other person as each lesson builds on the skills learned in previous lesson(s).
- All beaches we operate on are subject to currents, troughs, rips, tidal effects, shallow sand banks and strong winds. We strongly advise you to take the time to consider these factors, along with your own ability as a swimmer, before you sign your Indemnity Declaration for any lesson or academy activity.
- We reserve the right to cancel or postpone any surf lesson or activity due to poor or dangerous surf conditions or any safety issues that may be of concern.
- Lessons will still be held on rainy days. We are all going to get wet anyway, and most of the time we receive our best surfing conditions during this type of weather!
- Please be early for any booked lessons or activites. We will meet at the arranged location 10 minutes before the lessons or activity is scheduled to start.
- Although named for, owned and operated by Trent Munro, our academy employs a number of other fully accredited surf instructors. We cannot guarantee you (or your group) will be assigned to any particular instructor. Your instructor will be assigned as a "best fit" based on our assesment of your skill level and the booking schedule/availability of all our instructors.
You will have an excellent and safe time along with surfing on the best and safest waves available on your requested booking day.